Corporate Social Responsibility (CSR) Practice Test 2025 – Your All-In-One Guide to Master CSR Exam Success

Question: 1 / 400

Which is a potential outcome of a well-implemented CSR program?

Increased employee turnover

Lower customer loyalty

Stronger community relationships

A well-implemented Corporate Social Responsibility (CSR) program can lead to stronger community relationships, which is a key benefit of effective CSR practices. When a company actively engages in socially responsible initiatives, such as environmental conservation, community service, and ethical business practices, it fosters goodwill within the community. This connection can manifest in various ways, such as better collaboration with local organizations, increased trust among stakeholders, and enhanced reputation in the eyes of consumers. By contributing positively to the community, companies can also create a supportive environment that benefits their operations and long-term success.

In contrast, options like increased employee turnover or lower customer loyalty suggest adverse outcomes that arise when CSR is neglected or poorly executed, reflecting a lack of engagement or support from the organization. Negative financial impacts could arise if CSR efforts do not align with business goals or if they are perceived as insincere or ineffective. Therefore, the choice highlighting stronger community relationships is aligned with the positive impact that a thoughtful and strategic CSR program can achieve.

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Negative financial impacts

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